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920-105 - Symposium Call Center Server Installation and Maint. - Dump Information

Vendor	:	Nortel
Exam Code	:	920-105
Exam Name	:	Symposium Call Center Server Installation and Maint.
Questions and Answers	:	52 Q & A
Updated On	:	January 5, 2018
PDF Download Mirror	:	920-105 Brain Dump
Get Full Version	:	Pass4sure 920-105 Full Version

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920-105 Questions and Answers

PBX CLAN IP address

Answer: C

QUESTION: 47

Prior to the Symposium Express 3.0 installation, how should the field engineer configure the CLAN with respect to the ELAN if more than one client PC will be used on the network?

1. Ensure the two subnets masks are the same
2. Ensure the two subnets masks are different
3. Ensure the two subnets are the same
4. Ensure the two subnets are different

Answer: D

QUESTION: 48

After the field engineer has completed the installation of the Symposium Express Call Center Release 3.0 software on the customer-supplied server and client PCs the current Product Enhancement Packages (PEPs) must be installed. One of the PEPs that must be installed is named NS030121G003C. On which computer or computers will this PEP be installed?

1. The server PC only
2. The standalone client PCs only
3. The server PC with the co-resident client only
4. The server PC with the co-resident client and the standalone client PCs

Answer: D

QUESTION: 49

How much free Disk space should be available on the Disk Drive of a Client PC containing the

Temp Folder before the field engineer should attempt to install the Symposium Call Center Server

4.0 Client software on the system?

1. 40 Mbytes
2. 10 Mbytes
3. 25 Mbytes
4. 100 Mbytes

Answer: D

QUESTION: 50

During the Symposium Express Call Center Release 3.0 software installation the customer requires

the client application software be installed both as the co-resident client on the server PC and on several standalone client PCs. During the client application installation program on a Standalone client PC is run, which additional software components will the field engineer see were NOT part of the co-resident client installation on the server PC?

1. DMI, Sybase, and ODBC
2. MAS Platform, RAS, and SNMP
3. SQL Server, pcAnywhere, and Crystal Reports
4. MAS Client Base, SMI Workbench, and NCC Reports

Answer: A

QUESTION: 51

A customer requires Historical reporting features enabled in a key code. Which third party software must the field engineer install on the Windows 2000 server prior to the installation of the Web Client application?

1. MDAC 2.5
2. WinSocket 2
3. Crystal Report
4. Sybase Open Client

Answer: D

QUESTION: 52

When configuring the virtual memory on the Symposium Call Center Server 4.0 it is important to ensure that the server has the available resources to manage the call volumes. What setting must be used for the virtual memory in the Symposium Call Center Server?

1. RAM size plus 30 Mbytes for Initial Size or RAM size plus 30 Mbytes for Maximum Size
2. RAM size plus 40 Mbytes for Initial Size or RAM size plus 40 Mbytes for Maximum Size
3. RAM size plus 12 Mbytes for Initial Size and RAM size plus 12 Mbytes for Maximum Size
4. RAM size multiplied by 1.5 Mbytes for Initial Size and RAM size plus 12 Mbytes for

Maximum Size

Answer: C

Nortel 920-105 Exam (Symposium Call Center Server Installation and Maint.) Detailed Information

Nortel Certifications
Nortel Certifications
Nortel delivers an industry-leading global certification programme that sets the standards for designing, installing, and supporting Nortel products and solutions.
Nortel’s Professional Certification Programme provides fast, flexible paths to achieving Nortel Certification, including ‘in class’ segment exams or the ability to complete a certification exam at a Prometric Testing Centre.
Nortel use skills-based exams to test your skills and knowledge, validating your competency on our highly technical products and solutions that encompass Security, Mobility and Mulitmedia Communications.
Nortel Certified Support Specialist (NCSS)
Nortel Certified Support Expert (NCSE)
Nortel Certified Design Specialist (NCDS)
Nortel Certified Design Expert (NCDE)
The Nortel Institute is committed to educating, training, and professional development in the broad and booming field of information technology and telecommunications by developing innovative programs, backed by first-class facilities. The Nortel Institute�s education and training program is designed to respond to current challenges and to anticipate and address future challenges. In additioan, the Institute�s missions in research and development and in strategic analysis enable it to anticipate technological trends and plan training and education programs to prepare people for jobs in new areas.
The Institute designed and obtained approval for the Master of Engineering in Telecommunications program and which began in September 1998. The program graduates 30-35 highly trained experts each year for employment in industry. The Institute offers financial aid to undergraduate and graduate students through the Nortel Institute Scholarship program.
The Institute has also developed training and retraining programs, such as the Executive Development Program, as well as specialized seminars, workshops and forums.
Challenges
The critical shortage of highly qualified personnel in information technology and telecommunications, including researchers, engineers and technological entrepreneurs;
The rapid rate of change in technology requiring continual retraining and updating of industry personnel, including managers, engineers and executives, as well as decision-makers and policy-makers in a wide range of sectors;
Accelerating technological evolution and convergence that create uncertainty in identifying the skills and education future workers will need for the new jobs, services and industries.
Responses
Develop innovative programs, backed by first-class facilities, to fast-track the preparation of new generations for leadership and innovation and to offer retraining and updating for industry and government personnel;
Strengthen ties between industry and advanced education to give students hands-on experience and to enhance research and education opportunities for industry staff;
Identify technology trends in order to direct education and training resources effectively for future job creation, giving Canada�s economy a technological competitive advantage.
Approaches
Offer the innovative Master of Engineering in Telecommunications program;
Develop, in consultation with industry, innovative updating and retraining programs, specialized seminars and workshops;
Support initiatives to increase the number of highly qualified graduates in electrical and computer engineering;
Integrate results of strategic analysis of technology trends into education and training program development.
Communication Solutions
Industry Solutions
Nortel Education Communication Solutions
With Internet and multimedia technology playing an increasingly important role in education at every level, laying the right communications foundation is essential for educational establishments of all types.
At 1st Communications, we understand the communications and networking needs of your educational institution. Without voice and data communications technology, it would be impossible to operate in this day and age. You would not be able to construct collaborative projects, run intranets etc.
1st Communication's Nortel Solutions address the key issues for educational institutions, namely connectivity, mobility, security and advanced voice services. With our Nortel Solutions, you will be able to explore mobile and remote learning, introduce multimedia communications, take advantage of communication convergence and much, much more.
1st Communications uses the following Nortel Business Solutions and Nortel Technical Solutions to provide a complete service to the Education Sector:
Nortel Business Solutions
Increase your Productivity
Increase your Revenues
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Increase Customer Loyalty, Care & Retention
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Nortel Technical Solutions
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Mobile Users
Contact Centres
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