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BH0-013 - Foundation Certificate in Business(R) Analysis - Dump Information

Vendor : ISEB
Exam Code : BH0-013
Exam Name : Foundation Certificate in Business(R) Analysis
Questions and Answers : 160 Q & A
Updated On : December 7, 2017
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BH0-013 Questions and Answers


QUESTION: 149

The following is a list of statements about stakeholders and stakeholder management.
  1. A customer can be considered as a stakeholder in a project.
  2. A supplier can be considered as a stakeholder in a project.
  3. Stakeholders' positions do not remain static during the life of the project.
  4. Communication must not be tailored to each stakeholder in the project. Which of the following is correct?

    1. Statements a, b and c are correct, statement d is incorrect.
    2. All four statements are correct.
    3. Statements a and c are correct, statements b and d are incorrect.
    4. Statements b and c are correct, statements a and d are incorrect.

Answer: A


QUESTION: 150

Which of the following statements about business activity models (BAM) is correct?

  1. A BAM flowcharts the sequence of business events.
  2. A BAM will show who carries out business activities.
  3. A BAM is a model of the organisation s processes.
  4. A BAM will be defined for each business perspective.

Answer: D


QUESTION: 151

The senior managers of an organisation recognise that they employ knowledgeable, committed staff. Under which category of a SWOT will this be recorded?

  1. Weaknesses,
  2. Opportunities.
  3. Threats.
  4. Strengths.

Answer: D


QUESTION: 152

Which of the following represents the total cash flows of an investment, over a period of time, adjusted to reflect the time value of money?

  1. The Internal Rate of Return.
  2. The Time to Payback.
  3. The Net Present Value.
  4. The Return on Investment.

Answer: C


QUESTION: 153

A business analyst wishes to show that a company wants to store information about different types of product. Some attributes are common to every product (for example; product name) but other attributes only apply to certain product types. For example, product material only applies to accessory products. Which of the following constructs could the business analyst use to represent this on a class model?

  1. An association class.
  2. A many-to-many multiplicity.
  3. A generalisation structure.
  4. An <<extend>> structure.

Answer: C


QUESTION: 154

Which of the following would BEST be managed with the "keep satisfied" stakeholder management strategy?

  1. Those with high power/influence and no interest in the project.
  2. Those with high power/influence and some interest in the project.
  3. Those with some power/influence and high interest in the project.
  4. Those with some power/influence and some interest in the project.

Answer: B


QUESTION: 155

Which of the following would be an appropriate name for a use case that allows a project manager to allocate resources to a project?

  1. Assign resources.
  2. Resource.
  3. Project Manager.

  4. Project.

Answer: A


QUESTION: 156

Which of the following lists includes only activities that are defined as support activities in the value chain?

  1. Firm infrastructure, service, marketing and sales.
  2. Inbound logistics, outbound logistics, operations.
  3. Procurement, technology development, human resource management.
  4. Service, procurement, firm infrastructure.

Answer: C


QUESTION: 157

The entity relationship model below shows the relationship between Customer and Order. Which of the following business rules is correct?

  1. An order may be placed by many customers.
  2. A customer may place many orders.
  3. A customer may never place an order.
  4. An order need not be placed by a customer.

Answer: B


QUESTION: 158

What is the business analyst doing when he or she compares the BAM with the current business situation?

  1. Conceptual modelling.
  2. Analysing perspective.
  3. Gap analysis.
  4. Defining CATVVOE.

Answer: C


QUESTION: 159

An IT department needs to upgrade its hardware to run the new version of an established operating system. The cost of this required upgrade is $2 million. As an alternative, the IT director has suggested that the company should change to a completely different operating system. Although this will cost $6 million, the change will bring many other benefits, including cheaper maintenance costs and increased security. What is the avoided cost in his proposal?

  1. $2 million.
  2. $4 million.
  3. $6 million.
  4. $8 million.

Answer: A


QUESTION: 160

Which of the following actions could sustain business change?

  1. Develop the coaching skills of selected staff members.
  2. Establish clear benefits for selected, powerful stakeholders.
  3. Retain the previous system and its associated processes.
  4. Ensure that improved staff performance is not rewarded.

Answer: A


ISEB BH0-013 Exam (Foundation Certificate in Business(R) Analysis) Detailed Information

BCS/ ISTQB Foundation Certificate in Software Testing
The Foundation Certificate in Software Testing is ideal for all who have an interest in understanding the basic concepts of software testing.
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IT service management
IT Service Management from BCS-IT
BCS offers a range of certifications across the primary disciplines within IT Service Management of ITIL best practice and IT Asset Management:
IT Service Management
Our portfolio enables IT professionals to learn how to deliver, support and manage IT services in an effective and efficient way, embracing the ITIL® best practice framework, the world’s most widely accepted approach to service management. Find out more about the ITIL structure and credit system.
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ITIL credit system diagram (small)
Click to view a larger version
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I would like to do a training course, where is the nearest accredited training organisation?
All accredited training organisations are listed on the website and most offer training in a number of locations.
Can I sit the exam without attending a training course?
Yes, although we strongly recommend that all candidates undertake an accredited training course.
What are the course fees?
You will need to contact the accredited training organisation for this information.
What are the exam fees?
Details of the exam fees are found in the exam section of the website for the certification you wish to take.
Do I need to provide ID before my examination?
Yes, you will need to provide photographic identification before the examination starts such as a passport or driving licence. Please refer to the Identification Policy for further information.
What happens if I do not provide suitable ID?
You will still be able to take the examination but your results will be withheld until identification has been provided and verified. Please refer to the Identification Policy for further information.
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Can I take books into the examination?
This depends on the examination you are taking. Most multiple choice examinations are closed-book, meaning you cannot take any material into the examination with you. You can check this by looking at the syllabus on the website under the relevant certification.
Is there a charge for sample papers?
Most sample papers cost £20 per paper though some are free to download from the website. Please call +44 (0) 1793 417 655 to order sample papers and to make payment.
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English is not my first language, is extra time allowed?
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I have had a bereavement, can I reschedule?
Yes, you will be able to reschedule the examination; there will be £25.00 + VAT cancellation fee. Additional exceptions will be considered on a case by case basis.
What happens if I arrive for an examination late?
You are allowed to enter the examination room up to 15 minutes after the scheduled start time. You will not be entitled to have any additional time if you arrive late. If you arrive after 15 minutes after the scheduled start time, you will not be allowed to enter the examination room and will forfeit your examination fee.
If I did not turn up for the examination, am I entitled to a refund?
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Am I able to reschedule my exam?
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If I have to cancel an exam, am I entitled to a refund of the exam fees?
Notice period Refund available
More than 14 days
No charge / Full refund
Between 7-14 days
Refund of 50% of exam fee
Less than 7 days
No refund / 100% charge of exam fee
If I take a re-sit and do worse, will my highest marks be retained?
We retain the highest mark.
I wish to re-sit my examination, what is the cost?
Re-sits are normally booked via your accredited training organisation and they will provide details of the costs. For public examinations, please contact our Customer Service team on +44 (0) 1793 417 655.
How do I receive my results and certificate?
You will receive an email asking to log into a secure site to view your results and you will be able to download an e-certificate.
When do I receive my results?
Multiple choice and oral examination results are usually sent within 3 weeks of the examination date. Written examination results can take up to 8 weeks.
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Candidates will receive an email within 48 hours of sitting their exam at a Pearson VUE testing centre and will be able to click on a link to register for the BCS candidate portal where they will be able to access their e-certificate.
My certificate has my name misspelt, can I get this changed?
Please call +44 (0)1793 417 655 to have your details amended. There will be no charge if your name has been spelt incorrectly.
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You can order new or replacement paper certificates by calling +44 (0) 1793 417 655. There is a charge for this service.
I have changed my name; can you update my details on the BCS database?
Yes, please complete the Request for name change form along with the relevant document (e.g. marriage certificate, dissolution decree or deed poll document. There is no fee for this service. Unfortunately we cannot make the changes without the relevant form. Please refer to the Name Change Policy for further details.
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We regard the lawful and correct treatment of personal information as very important to the provision of professional services and to maintaining confidence between those with whom we deal and ourselves. We will ensure that all personal information is treated lawfully and correctly. To this end, we adhere to the Data Protection Principles as laid down in the Data Protection Act 1998. Please refer to the Data Protection and Confidentiality Policy for further information.
Is my employer informed of my exam result?
We do not provide your examination results to third parties without your express consent, with the exception of your accredited training organisation or the official accreditor for ISTQB, ITIL and PPM examinations.
I have passed my exam but cannot see my name on the successful candidate register (SCR). How do I go about getting it to show on there?
For BCS examinations please go to www.bcs.org/candidateportal
If you have received an email which advised you how to access your examination results then there is a radio button which asks you if you want your details added to the SCR. Click this button and this will be updated within eight weeks of the request. If you have not had this email then please contact our Customer Service team on + 44 (0) 1793 417 655.
Why can I not see some of my results online?
There are some certifications which cannot be viewed online. Please contact our Customer Service team for further assistance.
What is your complaints procedure?
Anyone has the right to complain if they have concerns about a product or service we have provided. All complaints need to be submitted in writing and must contain the following information:
The reason(s) for the complaint.
The date and location of the examination.
Supporting documentation if appropriate.
Pertinent information relating to the grounds for the complaint.
If you have a complaint about your Accredited Training Organisation, please contact them in the first instance and follow their candidate complaints procedure. If you are not satisfied with the response from your accredited training organisation, you have the right to escalate your complaint to us. Please refer to the Complaints Policy for further information.
I received my results today and they are not what I expected - how do I appeal?
First of all, you cannot appeal simply because you are not happy with your results; an appeal must have grounds. There are three grounds for appeal permitted by the procedure (which you should read carefully if you are considering making an appeal) which are:
Your performance was adversely affected by illness or personal circumstances which were not known to you when you sat the examination.
There has been a significant error made by BCS.
BCS acted in a way which is manifestly unreasonable.
For further information please refer to the Appeals policy (PDF)
How will my appeal be considered?
The appeal is considered by the Policy, Compliance and Audit Team who will decide if there is a case for appeal. They will have a copy of the letter of appeal and all supporting documentation, along with relevant documentation (if necessary) from your accredited training organisation.
How long will it take for my appeal to be resolved?
As each appeal is different there are no definitive timelines as to how long an appeal will take to resolve, but you will be kept up to date at each stage of the appeal. We aim to investigate and resolve appeals as quickly as possible within no more than 20 days.
How long do I have to submit an appeal?
You must submit notice of an appeal within 20 working days of publication of the results from your particular examination. Please make sure that you read the form carefully and provide all the information requested. It is your responsibility to make the case, and to state it clearly; we cannot make assumptions - you must fully explain out the cause and effect.
How much does it cost to lodge an appeal?
The current fee for the appeal is £72.00 + VAT which must be paid by credit or debit card by calling our Customer Service team on + 44 (0) 1793 417 655. The appeal will not be processed until full payment has been made. A full refund will be made if the appeal is upheld unless the appeal is for marks to be upgraded due to an illness and then the fee will not be returned.
Are BCS professional certifications mapped to the QCF?
Professional certifications are not currently mapped to the QCF however, as they have been assessed, they broadly align as follows:
Foundation level professional certifications are equivalent to level 3
Practitioner level professional certifications are equivalent to level 4
Higher level professional certifications are equivalent to level 5
What is the relationship between ISTQB, UKTB and BCS?
ISTQB (International Software Testing Qualifications Board) is responsible for the international software testing qualification scheme called 'ISTQB Certified Tester'.
The role of ISTQB is to support a single, universally accepted, international qualification scheme aimed at software and system testing professionals, by providing the core syllabuses and by setting guidelines for accreditation and examination for national boards. UKTB is the UK national board for ISTQB. We deliver foundation and advanced level exams; ISTQB provide the syllabus and UKTB the questions.
We also offer our own intermediate certificate in software testing which is considered a valuable stepping stone between foundation and advanced level as well as a relevant stand-alone qualification.
Do you still have the ISEB (Information Systems Examination Board) Professional award?
No, this was withdrawn in 2012 due to the poor take up.

ISEB BH0-013

BH0-013 exam :: Article by ArticleForgeselfexamprep BH0-013 examination - groundwork certificates in business evaluation (BH0-013) issuu enterprise logo
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  • 300-075 exam Questions & answers Nature fanatics all over have decent reason to love the historic Natchez hint Parkway. This national Scenic Byway is ultimate region to experience the desirable outdoors! Out of the fifty two,000 acres of trace, almost 39,000 of these are maintained in a “natural” situation. That means you’ll discover bountiful forests, non-agricultural fields and gleaming open water.

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    Crooked ny GOP Assemblyman Who supports Trump Shoots Self In Head In Cemetary Assemblyman invoice Nojay, a long-serving public legitimate who turned into operating in a primary Tuesday, shot and killed himself Friday morning just steps from graves in his household’s burial plot at Riverside Cemetery in Rochester.
    A police officer went to the cemetery at 9:22 a.m. in response to a request to determine on a man believed to be distraught. The responding officer arrived 4 minutes later and noticed Nojay die of a self-inflicted gunshot wound, in line with Rochester Police Investigator Frank Camp.
    Nojay, fifty nine, who is married and has children, took his life below a huge maple tree shadowing the grave of his brother, Robert W. Nogaj, who died in 1999, and the headstones of his fogeys, Norman and Katherine, who are nevertheless residing. The family plot sits throughout from a bit of the cemetery reserved for babies.
    Few other particulars had been released other than that the person turned into said lifeless on the scene. An SUV changed into towed from the cemetery almost immediately before a news conference began at about noon. Camp declined to assert if it was Nojay’s automobile.
    invoice Reilich, the Monroe County Republican chairman, bought a call from the Monroe County Sheriff’s office Friday morning notifying him that Nojay become lifeless.
    “It’s tragic news,” Reilich spoke of. “It’s awful to hear this about anybody, however certainly somebody who has been a public servant and somebody who I in my view knew.”
    Nojay, R-Pittsford, changed into first elected to the meeting in 2012 and has been an outspoken voice for upstate hobbies. He also hosted a radio display on WYSL that changed into broadcast all the way through the region.
    He was dealing with a GOP fundamental Tuesday and had a major fundraiser planned Saturday. Reilich observed that Nojay changed into upbeat heading into the election and “at all times predicted he would do smartly.” Reilich was alread BH0-013y on the cellphone Friday morning with election officials to type out what may turn up with the fundamental.
    Nojay’s identify will nevertheless be on Tuesday’s Republican basic ballot. If he wins, birthday celebration leaders in the three-county district would have 10 days to nominate a replacement for the November ballot, state elections officials talked about.
    also, Nojay has secured three minor-birthday celebration traces on the November ballot: Conservative, Independence and Reform. those events, too, may have 10 days to pick a brand new candidate for the Nov. 8 established election, according to elections officers.
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