MB2-186 Questions and Answers required to pass the certification exam at first attempt.

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MB2-186 - Microsoft CRM Applications Professional v.1.1 - Dump Information

Vendor	:	Microsoft
Exam Code	:	MB2-186
Exam Name	:	Microsoft CRM Applications Professional v.1.1
Questions and Answers	:	143 Q & A
Updated On	:	November 9, 2017
PDF Download Mirror	:	MB2-186 Brain Dump
Get Full Version	:	Pass4sure MB2-186 Full Version

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MB2-186 Questions and Answers

Answer: C

QUESTION: 136

You would like to send a newsletter to all of your active Accounts. What is the easiest and

quickest way to access these accounts?

Use the Advanced Find feature
Use the CRM Index Alphabet bar
Use the View menu
Use the Basic Find method in the List View

Answer: C

QUESTION: 137

Microsoft CRM modules may be accessed in which of the following ways?

By typing the module name in the Find function
By choosing the module from the Navigation Bar
By choosing the module from the Quick Create function
By choosing the module from the GoTo menu

Answer: B, D

QUESTION: 138

The Subject Manager is maintained in which area of Microsoft CRM?

Reports
Service
Settings
Workplace

Answer: C

QUESTION: 139

What status reasons are available when closing an Invoice in Microsoft CRM?

Canceled
Closed
Paid in Full
Pending

Answer: A, C

QUESTION: 140

Which feature in Microsoft CRM is used to find Cases by Subject?

Advanced Find
Basic Find
Subject Manager
View Menu

Answer: A

QUESTION: 141

In the Microsoft CRM Customer Service Professional edition, what is Routing used for?

Assigning Case records to specific queues or users
Assigning Activity records to specific queues or users
Creating Notes that are attached to a case
Creating Contracts for Accounts

Answer: A, B

QUESTION: 142

Knowledge Base articles may be searched from which of the following locations?

Customer Service Accounts area
Customer Service Case area
Home Page
Workplace Knowledge Base area

Answer: D

QUESTION: 143

A Case can be assigned to which of the following?

Knowledge Base article
Opportunity record
Public queue
Sales Literature article

Answer: C

Microsoft MB2-186 Exam (Microsoft CRM Applications Professional v.1.1) Detailed Information

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Microsoft Certification is an industry standard that is recognised worldwide. After you earn your Microsoft Certification, you have access to a number of benefits, which can be found on your benefits and exams dashboard.
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If you have any of the following certifications, you are eligible for the Charter certificate: Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), Microsoft Certified Solutions Master (MCSM), or Microsoft Certified Professional Developer (MCPD). Exceptions include those certifications that are released when the technology covered is no longer the latest version of the technology. These include the MCSA: Windows 7, the MCSA: SQL Server 2008 and the MCSA: Windows Server 2008.
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The test that you passed might not qualify you to print that specific logo. If you believe this is an error, contact the Microsoft Regional Service Centre.
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Microsoft has worked with the IT Certification Council (ITCC), along with other industry certification providers, to provide MCPs with the opportunity to create one transcript across providers. Under the Transcript section of the benefits and exams dashboard, click Create a multi-vendor transcript. You will then be asked to provide your transcript sharing codes. The transcript sharing code can be found by clicking Share your transcript.
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MB2-186 Questions and Answers required to pass the certification exam at first attempt.

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MB2-186 - Microsoft CRM Applications Professional v.1.1 - Dump Information

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MB2-186 Questions and Answers

Answer: C

QUESTION: 136

Answer: C

QUESTION: 137

Answer: B, D

QUESTION: 138

Answer: C

QUESTION: 139

Answer: A, C

QUESTION: 140

Answer: A

QUESTION: 141

Answer: A, B

QUESTION: 142

Answer: D

QUESTION: 143

Answer: C

Microsoft MB2-186 Exam (Microsoft CRM Applications Professional v.1.1) Detailed Information

Microsoft ">MB2-186 Tests

Microsoft ">MB2-186 Exam

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