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6207-1 - Avaya Aura Contact Recording and Avaya(R) Aura Quality Monitoring Implementation - Dump Information

Vendor	:	Avaya
Exam Code	:	6207-1
Exam Name	:	Avaya Aura Contact Recording and Avaya(R) Aura Quality Monitoring Implementation
Questions and Answers	:	62 Q & A
Updated On	:	December 1, 2017
PDF Download Mirror	:	6207-1 Brain Dump
Get Full Version	:	Pass4sure 6207-1 Full Version

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6207-1 Questions and Answers

Answer: E

QUESTION: 55

A technician is installing Avaya Aura Quality Monitoring (Avaya QM) in a multiple server solution. On which server does Java need to be installed?

1. the Database server
2. the BDR server (stand alone)
3. the eRecorder server (stand alone)
4. the Communication Manager

Answer: B

Explanation:

Page 103Quality Monitoring Installation Guide

QUESTION: 56

A customer has requested the Avaya Aura Work Force Optimization Rls. 10.1 software be installed. Which release of Avaya Aura Contact Center does the customer need for successful integration?

1. Avaya Aura Contact Center 3
2. Avaya Aura Contact Center 1
3. Avaya Aura Contact Center 5
4. Avaya Aura Contact Center 6

Answer: D

QUESTION: 57

A technician has successfully installed the Avaya Aura Contact Recording (Avaya CR) RIs.10.1 software on a client site, and needs to configure the software. Which field has to be configured for all Avaya CRs to record calls?

1. The IP address field on this server to use for recordings (RTP, screen content etc.)
   
   
2. The SNMP Read Community field
3. The Replay server(s) field (defaults to Master and Standby).
4. The allow full database vacuum on startup if required field

Answer: A

Explanation:

146 Avaya Contact Recorder Planning, Installation and Administration Guide

QUESTION: 58

A technician has successfully installed the Avaya Aura Viewer software on a client site, and is in the progress of configuring the software. the client wants to add a few users to the system that will have enough access to build and release queries. Which user role must be assigned to these newly added users?

1. Administration users
2. Audit users
3. Builder users
4. Enterprise users

Answer: C

Explanation:

35 Viewer Installation Guide

QUESTION: 59

A technician has successfully installed the Centralized Archiving software on a client site. To set up Avaya Aura Centralized Archive Manager, a series of steps need to be completed, the last step to define the drive for long term storage media and to assign the campaign to a drive. Where is this last step defined?

1. in the Archive Manager Administration tool
2. in Recorder Manager
3. in Viewer Manager
4. in the Viewer Administration pages

Answer: B

QUESTION: 60

Going to which website provides the ability to activate a license for Avaya Aura Contact Recording (Avaya CR) RIs. 10?

1. www.avaya.com/acrlicense
2. www.verint.com/avaya
3. www.verint.com/acr
4. www.avaya.com/license

Answer: C

Explanation:

138 Avaya Contact Recorder Planning, Installation and Administration Guide

QUESTION: 61

A technician has carried out some recording tests on Avaya Aura Quality Monitoring (Avaya QM) and found that there are no interactions from some of the agents. Which three configurations need to be verified on the Avaya QM to resolve this? (Choose three.)

1. Workspaces
2. Groups
3. Business Rules
4. Avaya QM users configuration

Answer: A, B, C

QUESTION: 62

A technician is installing Avaya Aura Viewer on a customer site, and needs to install SQL 2005 on the same server. Which three settings need to be configured before installing the Viewer software? (Choose three.)

1. Ensure that xp_cmdshell is activated in the SQL ServerSurface Area Configuration.
2. Ensure that the SQL Server Agent Service status is Stopped.
   
   
3. Manually set the TCP/IP Port for multiple SQL Server instances.
4. Ensure that the Remote Connection is activated for multi-server installations.
5. Manually stop the SQL service from the services application.

Answer: A, B, E

Avaya 6207-1 Exam (Avaya Aura Contact Recording and Avaya(R) Aura Quality Monitoring Implementation) Detailed Information

Credentials & Certifications
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Professional Credentials and Technical Certifications
For every level of knowledge and expertise, Avaya certification programs can enhance your ability to effectively deploy and use Avaya communications applications and technology.
Programs are available by area of focus and for different skill levels. Courses include rigorous study and hands-on learning, complimented by a blend of online tests and proctored exams to validate your competencies. Certifications require passing scores on all examinations.
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The Avaya Professional Credential Program consists of Sales, Design and Support Credentials and distinguishes between Solution Credentials and Product specific Credentials.
To learn more about the Program select the individual graphics above or the workbook tabs.
Avaya Professional Credentials and Certifications
The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
In support of the credential program, Avaya Learning offers a wide variety of training content to meet the needs of our Partners, Customers, and Associates.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies upon which the products and solutions are built. Avaya recommends the programs of leading industry players to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School (SSCA).
Avaya Professional Credential Program
Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
read the following credential descriptions to confirm eligibility.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and
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Avaya uses a blend of Online Tests and Proctored Exams to validate competencies. Professional Specialist
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Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
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03 October 2016 v1 4
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03 October 2016 v1 5
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03 October 2016 v1 6
Questions?
About Avaya Learning
Avaya Learning develops and delivers industry leading training for Avaya products and solutions. Avaya Learning
specifically focuses on Avaya’s product launches, sales force and channel enablement - including solution and
executive selling, skills development and certification. Avaya Learning uses a blended learning approach offering a
combination of self-paced, virtual interactive and classroom learning environments to maximize effectiveness and
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Avaya Learning supports and maintains the Avaya Learning Center where both course details and information on the
Avaya Professional Credential Program can be found