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6207-1 - Avaya Aura Contact Recording and Avaya(R) Aura Quality Monitoring Implementation - Dump Information
|Exam Name||:||Avaya Aura Contact Recording and Avaya(R) Aura Quality Monitoring Implementation|
|Questions and Answers||:||62 Q & A|
|Updated On||:||December 1, 2017|
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6207-1 Questions and Answers
A technician is installing Avaya Aura Quality Monitoring (Avaya QM) in a multiple server solution. On which server does Java need to be installed?
- the Database server
- the BDR server (stand alone)
- the eRecorder server (stand alone)
- the Communication Manager
Page 103Quality Monitoring Installation Guide
A customer has requested the Avaya Aura Work Force Optimization Rls. 10.1 software be installed. Which release of Avaya Aura Contact Center does the customer need for successful integration?
- Avaya Aura Contact Center 3
- Avaya Aura Contact Center 1
- Avaya Aura Contact Center 5
- Avaya Aura Contact Center 6
A technician has successfully installed the Avaya Aura Contact Recording (Avaya CR) RIs.10.1 software on a client site, and needs to configure the software. Which field has to be configured for all Avaya CRs to record calls?
- The IP address field on this server to use for recordings (RTP, screen content etc.)
- The SNMP Read Community field
- The Replay server(s) field (defaults to Master and Standby).
- The allow full database vacuum on startup if required field
146 Avaya Contact Recorder Planning, Installation and Administration Guide
A technician has successfully installed the Avaya Aura Viewer software on a client site, and is in the progress of configuring the software. the client wants to add a few users to the system that will have enough access to build and release queries. Which user role must be assigned to these newly added users?
- Administration users
- Audit users
- Builder users
- Enterprise users
35 Viewer Installation Guide
A technician has successfully installed the Centralized Archiving software on a client site. To set up Avaya Aura Centralized Archive Manager, a series of steps need to be completed, the last step to define the drive for long term storage media and to assign the campaign to a drive. Where is this last step defined?
- in the Archive Manager Administration tool
- in Recorder Manager
- in Viewer Manager
- in the Viewer Administration pages
Going to which website provides the ability to activate a license for Avaya Aura Contact Recording (Avaya CR) RIs. 10?
138 Avaya Contact Recorder Planning, Installation and Administration Guide
A technician has carried out some recording tests on Avaya Aura Quality Monitoring (Avaya QM) and found that there are no interactions from some of the agents. Which three configurations need to be verified on the Avaya QM to resolve this? (Choose three.)
- Business Rules
- Avaya QM users configuration
Answer: A, B, C
A technician is installing Avaya Aura Viewer on a customer site, and needs to install SQL 2005 on the same server. Which three settings need to be configured before installing the Viewer software? (Choose three.)
- Ensure that xp_cmdshell is activated in the SQL ServerSurface Area Configuration.
- Ensure that the SQL Server Agent Service status is Stopped.
- Manually set the TCP/IP Port for multiple SQL Server instances.
- Ensure that the Remote Connection is activated for multi-server installations.
- Manually stop the SQL service from the services application.
Answer: A, B, E
Avaya 6207-1 Exam (Avaya Aura Contact Recording and Avaya(R) Aura Quality Monitoring Implementation) Detailed InformationCredentials & Certifications
Sharpen Your Technical Skills—Get Certified on Avaya Solutions
Professional Credentials and Technical Certifications
For every level of knowledge and expertise, Avaya certification programs can enhance your ability to effectively deploy and use Avaya communications applications and technology.
Programs are available by area of focus and for different skill levels. Courses include rigorous study and hands-on learning, complimented by a blend of online tests and proctored exams to validate your competencies. Certifications require passing scores on all examinations.
Maintain Your Market Edge
The skills and knowledge you demonstrate through certification can help you make an immediate impact on current projects. Plus, you gain resume-worthy, career-building skills. You’ll be better able to sell, design, implement and maintain Avaya Solutions while teaching others new skills along the way. Certification shows you are motivated, experienced, and committed to achieve excellence in your field. Avaya Professional Credentials and Certifications are recognized across the globe.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and skills to successfully sell, design, implement, and maintain Avaya products and solutions that exceed customer expectations.
The Avaya Professional Credential Program consists of Sales, Design and Support Credentials and distinguishes between Solution Credentials and Product specific Credentials.
To learn more about the Program select the individual graphics above or the workbook tabs.
Avaya Professional Credentials and Certifications
The Avaya Professional Credential Program consists of Sales and Services Credentials, and uses a blend of Online Tests and Proctored Exams to validate competencies. Refer to the Avaya Professional Credential Program Overview for details.
In support of the credential program, Avaya Learning offers a wide variety of training content to meet the needs of our Partners, Customers, and Associates.
Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies upon which the products and solutions are built. Avaya recommends the programs of leading industry players to provide foundational knowledge: WestNet Learning (Foundational Technology Expert) and The SIP School (SSCA).
Avaya Professional Credential Program
Note: Some credentials are available only to Avaya Partners and Avaya Associates. Please
read the following credential descriptions to confirm eligibility.
The Avaya Professional Credential Program is designed to ensure individuals have the knowledge and
skills to successfully sell, design, implement and maintain Avaya products and solutions that exceed
customer expectations. The Avaya Professional Credential Program currently consists of Sales,
Design, and Services Credentials and distinguishes between Solution Credentials and Product
Sales & Design Credentials
Avaya Engagement Solutions Certifications
Avaya Engagement Solutions Certifications
ACDS - Avaya Certified Design Specialist
ACSP - Avaya Certified Sales Professional
Avaya Product Professional Credentials
APDS - Avaya Professional Design Specialist
APSS - Avaya Professional Sales Specialist
ACSS - Avaya Certified Solution Specialist
ACIS - Avaya Certified Integration Specialist
Avaya Product Certifications
ACSS - Avaya Certified Support Specialist
ACIS - Avaya Certified Implementation Specialist
Avaya Product Professional Credentials
ASPS - Avaya Support Professional Specialist
AIPS - Avaya Implementation Professional Specialist
Avaya uses a blend of Online Tests and Proctored Exams to validate competencies. Professional Specialist
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For a complete listing of Avaya credentials by product / solution area, please visit the Avaya Professional Credential
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Fundamental to all Avaya Professional Credentials is a solid understanding of the core technologies
03 October 2016 v1 3
upon which the products and solutions are built. Avaya recommends the programs of leading industry players
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In support of the Credential Program, Avaya Learning offers a wide variety of training content to meet the
needs of our Partners, Customers, and Associates.
Avaya Professional Sales Specialist (APSS)
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An Avaya Professional Sales Specialist understands the competitive global landscape, evaluating customer needs,
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APSS Credentials use online tests, are valid for 2 years and are reserved exclusively for Avaya Channel Partners and
Exception: APSS – Avaya Aura® Application Server 5300 (APSS -1101) remains a one year credential until
Avaya Professional Design Specialist (APDS)
APDS validates a candidate has an introductory level of technical proficiency necessary to create specific
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Avaya Certified Sales Professional (ACSP) In planning
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Avaya Certified Sales Professional (ACSP) curriculum for Avaya Engagement Solutions captures both the
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Note: The ACSP credentials are currently being planned and not fully released.
03 October 2016 v1 4
Avaya Certified Design Specialist (ACDS)
ACDS validates that the candidate has an intermediary level of technical proficiency necessary to
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Avaya recognizes that individuals responsible for designing customer solutions demonstrate
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Note: The ACDS portfolio has undergone a major redesign to provide the Avaya Sales Engineer
(SE) community a growth path to mastery in Avaya Engagement Solutions. The ACDS curriculum
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AIPS Credentials use online tests, are valid for 2 years and are open to all audiences.
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ASPS validates a candidate has achieved an advanced understanding of and competence in
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ASPS Credentials use online tests, are valid for 2 years and are open to all audiences.
03 October 2016 v1 5
Avaya Certified Implementation Specialist (ACIS)
ACIS certifies a candidate has achieved an enhanced level of proficiency focused on installing, configuring, and
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ACIS Certifications use proctored exams and online tests, are valid for 2 years and are open to all audiences.
Avaya Certified Solution Specialist (ACSS)
ACSS certifies a candidate has achieved an intermediate - advanced level of proficiency required to diagnose,
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03 October 2016 v1 6
About Avaya Learning
Avaya Learning develops and delivers industry leading training for Avaya products and solutions. Avaya Learning
specifically focuses on Avaya’s product launches, sales force and channel enablement - including solution and
executive selling, skills development and certification. Avaya Learning uses a blended learning approach offering a
combination of self-paced, virtual interactive and classroom learning environments to maximize effectiveness and
decrease time required to reach proficiency.
Avaya Learning supports and maintains the Avaya Learning Center where both course details and information on the
Avaya Professional Credential Program can be found